Patient Services Specialist / PSS ENT

Overview Join our team as a day-shift, full-time, Wellston ENT Clinic Patient Service Specialist in Harker Heights, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better • Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being. • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. • Make Healthcare Better: We use advanced technology to support our team and enhance patient care . Get to Know Your Team: • Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services, and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more. Responsibilities • Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude. • Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. • Also serves as the first point of contact for patients, deliveries, and office personnel. Qualifications Job Requirements : • Previous customer service experience in a retail, business, or office setting. Preferred Job Requirements: • High School Diploma or equivalent. • 1 year of medical office reception experience. • Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude. • Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. • Also serves as the first point of contact for patients, deliveries, and office personnel. Job Requirements : • Previous customer service experience in a retail, business, or office setting. Preferred Job Requirements: • High School Diploma or equivalent. • 1 year of medical office reception experience.