Dispatcher- Chicago

What We Are Looking For Develop and maintain professional relationships with coworkers, customers, carriers, and other Kinder Morgan departments and employees. What You Will Do • Create plant operating orders, take phone calls, interface with truck drivers, communicate via radio • Issue proper placards, seals, SDS, COA and product ID tags to driver • Perform order verification throughout the day: Verify all orders are closed - Peform Business Objects. Ensure accurate delay codes have been applied to orders as applicable. Enter customer ancillary charges as applicable • Obtain tare and gross weights of tank trucks; calculate quantity of product loaded • Assist with managing truck activity in the terminal • Create an accurate legal D.O.T. BOL that meets KLM, D.O.T. and customer requirements • Accurately complete tank truck movement data in the KM and customer inventory systems while providing great customer service • Maintain high level of attention to detail to ensure there are accurate calculations to avoid serious and costly errors • Work closely with senior dispatchers and manager to respond to all customer complaints and inquires • Follow through on customer related issues with management to ensure complete customer satisfaction • Maintain proficiency and accuracy • Handle issues and problems related to the movement of the customers’ product by interfacing with the CSR Manager What You Need Education: • High school diploma or equivalent • College experience is a plus Required Qualifications: • 2-4 years of experience working in the liquids terminal industry, preferred • Knowledge of DOT rules and regulations. Must be current in DOT certification/training • Experience dispatching, scaling trucks and calculating loads according to DOT regulations • Must possess excellent math skills (addition, subtraction, multiplication, division, percentages and fractions) • Must be proficient in Excel, Data Entry and Outlook • Must have the knowledge and ability with systems such as SAP and/or any other inventory systems • Must be very detailed oriented and have the ability to problem solve and troubleshoot • Must be able to work in a fast-paced environment with the ability to multi-task with shifting priorities, as well as manage the dispatching office with minimal supervision • Must be able to perform work as directed by management • Individual must possess excellent customer service skills as well as the ability to work from written and verbal instructions • Must be able to work with a team, take direction from supervisors(s), adhere to required work schedules, focus attention on details, and follow work rules • Must be able to work quickly, independently and accurately under pressure • Must be able to maintain regular, dependable attendance and high level of performance Working Conditions: • Include but may not be limited to walking up and down stairs, standing for extending periods of time and carrying up to 25 pounds • Shifts may vary by customer demand and as a result, dispatchers may be required to work scheduled and unscheduled overtime Pay Range USD $48,500.00 - USD $67,900.00 /Yr. Why Join Kinder Morgan Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve. Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law. Kinder Morgan offers employees a comprehensive benefits package. Benefits offered for this position may include the following: health care benefits including medical, prescription drug, dental, and vision coverage; Flexible and Health Spending Accounts; Life and Accidental Death and Disability insurance; Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan; paid time off; paid parental bonding leave; paid holidays; a flexible work schedule and many voluntary benefit plans. Job level and pay commensurate with experience and skill set. For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com . • Create plant operating orders, take phone calls, interface with truck drivers, communicate via radio • Issue proper placards, seals, SDS, COA and product ID tags to driver • Perform order verification throughout the day: Verify all orders are closed - Peform Business Objects. Ensure accurate delay codes have been applied to orders as applicable. Enter customer ancillary charges as applicable • Obtain tare and gross weights of tank trucks; calculate quantity of product loaded • Assist with managing truck activity in the terminal • Create an accurate legal D.O.T. BOL that meets KLM, D.O.T. and customer requirements • Accurately complete tank truck movement data in the KM and customer inventory systems while providing great customer service • Maintain high level of attention to detail to ensure there are accurate calculations to avoid serious and costly errors • Work closely with senior dispatchers and manager to respond to all customer complaints and inquires • Follow through on customer related issues with management to ensure complete customer satisfaction • Maintain proficiency and accuracy • Handle issues and problems related to the movement of the customers’ product by interfacing with the CSR Manager Education: • High school diploma or equivalent • College experience is a plus Required Qualifications: • 2-4 years of experience working in the liquids terminal industry, preferred • Knowledge of DOT rules and regulations. Must be current in DOT certification/training • Experience dispatching, scaling trucks and calculating loads according to DOT regulations • Must possess excellent math skills (addition, subtraction, multiplication, division, percentages and fractions) • Must be proficient in Excel, Data Entry and Outlook • Must have the knowledge and ability with systems such as SAP and/or any other inventory systems • Must be very detailed oriented and have the ability to problem solve and troubleshoot • Must be able to work in a fast-paced environment with the ability to multi-task with shifting priorities, as well as manage the dispatching office with minimal supervision • Must be able to perform work as directed by management • Individual must possess excellent customer service skills as well as the ability to work from written and verbal instructions • Must be able to work with a team, take direction from supervisors(s), adhere to required work schedules, focus attention on details, and follow work rules • Must be able to work quickly, independently and accurately under pressure • Must be able to maintain regular, dependable attendance and high level of performance Working Conditions: • Include but may not be limited to walking up and down stairs, standing for extending periods of time and carrying up to 25 pounds • Shifts may vary by customer demand and as a result, dispatchers may be required to work scheduled and unscheduled overtime