Manager Pharmacy

• Performs all pharmacist duties and responsibilities for their practice area. • Accountable for ensuring that ‘best practice’ standards of clinical care are maintained, patient satisfaction is optimized, and an efficient medication use process and workflow is achieved. • Evaluates the department’s current pharmacy practice and makes recommendations. • Oversees and plans for the development of new programs based on need and opportunity. • Responsible, as first line manager, for addressing and resolving employee and patient issues that arise, seeking advice and counsel, when necessary, from Human Resource or departmental leadership, to ensure a satisfactory outcome. • Performs all performance management activities for assigned staff. • Ensures adequate staffing levels, skill mix and assignments to support the appropriate provision of patient care. • Responsible for staff recruitment and hiring processes in assigned area. • Accountable for maintaining standards, clinical activities, operational activities, and performance metrics that meet clinical, operational and market needs. • Identifies and analyzes changes in medication utilization and costs including factors driving change trends. • Works in conjunction with the pharmacists, physicians, and administrative partners to develop processes or programs to address identified issues with medication utilization. • Contributes to the development of evidence-based, cost containment and cost saving protocols and therapies. • Responsible for providing input into staffing and financial budgets for their assigned areas. • Communicates and ensures the implementation of activities and tools that consistently educate and focus staff on key performance indicators. • Responsible for ensuring the development and implementation of operational contingency plans in concert with the department leadership team as financial or other conditions warrant. • Ensures compliance of assigned areas and services with accreditation and both regulatory and corporate compliance standards. • Develops/revises/audits/maintains department policies and procedures. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.