Patient Services Rep

Overview Join our team as a PRN, Patient Services Representative in Topeka, KS. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better   • Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.   • People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.   • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.   Get to Know Your Team: • The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support. Responsibilities • Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner. • Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures. • Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies. • Works under the supervision of the Patient Access Supervisor. Qualifications Job Requirements: • High School Diploma/GED. • One year of experience in office setting customer service-related role. Preferred Qualifications • CHAA (Certified Healthcare Access Associate). • Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification. • Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner. • Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures. • Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies. • Works under the supervision of the Patient Access Supervisor. Job Requirements: • High School Diploma/GED. • One year of experience in office setting customer service-related role. Preferred Qualifications • CHAA (Certified Healthcare Access Associate). • Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification.