Patient Account Registrar

Overview Shifts Available: Nights Employment Type: Full Time Hours: 12 - hour - 7:00 PM-7:30 AM Thurs-Sat Location: St. Joesph Medical Center  – Kansas City, MO We are seeking a Patient Account Registrar, sometimes referred to as a Hospital Admission Representative. The Patient Account Registrar collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Account Registrar collaborates closely with the Admitting team and communicates effectively with patients across all age groups. Responsibilities • I nterview patients or authorized representatives to gather accurate demographic and insurance information • Verify insurance eligibility, benefits, and required authorizations • Enter and retrieve patient data using computerized systems • Communicate clearly with patients using age-appropriate techniques across all life stages • Support Admitting department operations, including reception, PBX functions, and special assignments Qualifications • Previous hospital experience as an admissions representative preferred • Knowledge of medical terminology preferred • Effective written and verbal communication skills • Ability to multi-task, prioritize needs to meet required timelines • Ability to communicate with empathy, professionalism and respect in a fast paced healthcare envirnment • Analytical and problem-solving skills • Customer Services experience required • High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) Here are some of the benefits of working at Prime Healthcare: • Health, dental, and vision insurance options • Paid vacation, sick time and holidays • Bereavement leave, FMLA and other leave options • Employer 401K options • Tuition reimbursement options • Life, disability, and other insurance options • Many other amazing benefits Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/ #LI-SB4 Employment Status Full Time Shift Nights Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf • I nterview patients or authorized representatives to gather accurate demographic and insurance information • Verify insurance eligibility, benefits, and required authorizations • Enter and retrieve patient data using computerized systems • Communicate clearly with patients using age-appropriate techniques across all life stages • Support Admitting department operations, including reception, PBX functions, and special assignments • Previous hospital experience as an admissions representative preferred • Knowledge of medical terminology preferred • Effective written and verbal communication skills • Ability to multi-task, prioritize needs to meet required timelines • Ability to communicate with empathy, professionalism and respect in a fast paced healthcare envirnment • Analytical and problem-solving skills • Customer Services experience required • High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) Here are some of the benefits of working at Prime Healthcare: • Health, dental, and vision insurance options • Paid vacation, sick time and holidays • Bereavement leave, FMLA and other leave options • Employer 401K options • Tuition reimbursement options • Life, disability, and other insurance options • Many other amazing benefits Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/ #LI-SB4