Patient Service Agent - Primary Care Call Center

Find your calling at Mercy! Position Details: *This is a hybrid remote position. The person hired for this role will be required to completed at least 90 days of full-time, in-person training before remote work becomes available, and will have occasional onsite responsibilities after the training period. Must live in the state of Oklahoma.* Minimum Required Qualifications Education: High School Diploma or Equivalent Licensure: Experience: Customer Service experience Certification/Registration: Other Skills and Knowledge: Basic computer skills, Data Entry Preferred Qualifications Education: Licensure: Experience: Certification/Registration: Other Skills and Knowledge: Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm Physical Requirements: • Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. • Position requires prolonged standing and walking during each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.