Lovelace Medical Group - Customer Service Coordinator Careers

Overview Join Lovelace Medical Group as a full-time or PRN (as-needed), Customer Service Coordinator (CSC) in Albuquerque, NM . Specialties/Clinics hiring: • Sleep Clinic • Plastic Surgery • Primary Care (ISQ & Academy) • General Surgery • Bariatrics • Urogynecology • OBGYN • Women's Health (PRN (as-needed) Available) • Endocrinology • Resource Team (PRN (as-needed) Available) Why Join Us? Thrive in a People-First Environment and Make Healthcare Better • Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being. • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. • Make Healthcare Better: We use advanced technology to support our team and enhance patient care . Get to Know Your Team: • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care. Responsibilities • Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. • Adheres to policies, procedures, and regulations to ensure compliance and patient safety. Qualifications Job Requirements: • High School Diploma or GED equivalent. • Medical Terminology knowledge. • Knowledge of office procedures. • Knowledge of insurance plans. • Skilled in a variety of software applications. • One (1) year of previously related experience. Preferred Job Requirements: • Associate’s Degree in a related field of study. • Previous medical office experience. • Heart Saver. • Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. • Adheres to policies, procedures, and regulations to ensure compliance and patient safety. Job Requirements: • High School Diploma or GED equivalent. • Medical Terminology knowledge. • Knowledge of office procedures. • Knowledge of insurance plans. • Skilled in a variety of software applications. • One (1) year of previously related experience. Preferred Job Requirements: • Associate’s Degree in a related field of study. • Previous medical office experience. • Heart Saver.