Radiology Clinical Support Assistant

Ortho/Spine Imaging Clerical Support Able to assist and perform all clerical duties as required to maintain clinic flow and operations in the Radiology Ortho/Spine Clinic, including, but not limited to; • Organize exam requisitions Ortho/Spine Clinic patients presenting for X-ray exams • Work with technical staff to verify orders are correct. • Acts as a liaison between Radiology and the Ortho/Spine clinic to ensure correct orders are entered. • Tracks patient location within the clinic for any add-on Imaging exams • Ensure exam data in Epic Radiant is entered accurately by the technologist for tracking purposes. • Use of Microsoft Office - Outlook • General high-level clerical and project support • Document legibly, concisely and accurately Clinical Support • Transports patients to examination rooms with use of wheelchair or gurney or assist patients to walk; assists patients in undressing in both the main CHH imaging department and the Ortho/Spine Clinic. • Transports patients to other clinic sites in the CHH complex or the main hospital as needed. • Trained in the use of all Safe Patient Mobilization equipment including Ceiling Lifts and Floor Hoyer Lifts • Assist Technical staff on all patient transfer needs. • Maintains and stocks the supply storage areas in the department. • Orders medical supplies for the department through the logistics catalog and special orders through the purchasing department. • Tracks contrast needs in the department for pharmaceutical orders. • Enter Pharmaceutical orders in EPIC or via Fax • Daily stocking of linen and supplies for all modalities in the CHH Imaging department • Technical support (Epic, office equipment, etc.) • Attends staff meetings/huddles • Inventory management of all supplies for CHH imaging • Check expiration dates for medications/supplies • Turn over exam rooms/cleaning/stocking • Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan • Sentact duties/compliance Patient Experience • Monitors patient flow • Updates patient on delays • Provides excellent customer service • Addresses in-the-moment patient needs as directed • Maintain a clean, safe, and orderly environment for patients, family, and clinical personnel Other Duties as Assigned • High school diploma or equivalent, AND • One year of experience with high volume contact with the public; OR • 6 months of medical office experience, with high volume contact with patients • BLS/CPR within six weeks of hire and then maintained without interruption. Job Related Knowledge, Skills and Abilities (Competencies): • Fluency in written and spoken English. • Must be able to communicate effectively verbally and in writing. • Excellent telephone communication skills. • Must be able to perform the essential functions of the position with or without accommodation • High school diploma or equivalent • Experience in a healthcare setting • Experience working with an electronic medical record system • High school diploma or equivalent, AND • One year of experience with high volume contact with the public; OR • 6 months of medical office experience, with high volume contact with patients • BLS/CPR within six weeks of hire and then maintained without interruption. Job Related Knowledge, Skills and Abilities (Competencies): • Fluency in written and spoken English. • Must be able to communicate effectively verbally and in writing. • Excellent telephone communication skills. • Must be able to perform the essential functions of the position with or without accommodation • High school diploma or equivalent • Experience in a healthcare setting • Experience working with an electronic medical record system